Is your venue already listed on GrassGigs? Great! Now it's time to claim your listing and take control. Whether you want to add manual events, showcase your venue with photos, or upgrade to premium features, this guide will walk you through everything you need to know.
Why Claim Your Venue Listing?
When bands list their tour dates, your venue may already appear on GrassGigs. Claiming your listing gives you:
- Control Over Your Information: Update venue details, add photos, and ensure accuracy
- Manual Event Management: Add shows that aren't automatically scraped
- Direct Fan Engagement: Reach bluegrass fans actively searching for shows
- Premium Features: Enhanced visibility with profile images, descriptions, and analytics
- Increased Discoverability: Stand out on the interactive map
Free vs. Premium: What's Included?
Free Tier (Always Free)
- Venue listing on the map
- Basic venue information (name, address, city, state)
- Automatically scraped events from bands
- Ability to add manual events
- Venue page with event listings
Premium Tier (Yearly)
- Everything in Free, plus:
- Venue Profile Image: Upload your logo or venue photo
- Custom Description: Tell your story and highlight what makes your venue special
- Enhanced Event Listings: Your events stand out with premium styling
- Analytics Dashboard: See how many people view your venue and events
- Priority Support: Faster response times for questions and issues
Step-by-Step: Claiming Your Venue
Step 1: Find Your Venue
First, locate your venue on GrassGigs:
- Visit GrassGigs.com
- Use the search bar or browse the map to find your venue
- Click on your venue marker or listing
- Click "View Venue Page" to see your full venue listing
Step 2: Submit a Claim Request
On your venue page, scroll to the bottom and click "Claim this page →". A claim form will appear where you'll need to provide:
- Your Name: Full name of the person claiming
- Email Address: Where we'll send verification and approval emails
- Your Role: Select Owner, Manager, or Staff
Click "Submit Claim Request" to send your request.
Step 3: Verify Your Email
After submitting, you'll receive an email with a verification link. Click the link to verify your email address. This confirms you have access to the email account.
Step 4: Wait for Admin Approval
Our team will review your claim request, typically within 1-3 business days. We verify that:
- You have a legitimate connection to the venue
- The venue information is accurate
- There are no conflicting claims
Step 5: Access Your Dashboard
Once approved, you'll receive an email with a magic link to access your venue management dashboard. The magic link:
- Is valid for 24 hours
- Can only be used once
- Grants you a 7-day session to manage your venue
Already claimed your venue? Return to your venue page and click "Request login link →" at the bottom to get a new magic link sent to your email.
What You Can Do in Your Dashboard
Once logged in, you can:
- View all events at your venue (scraped and manual)
- Add manual events (one-time or recurring, up to 5 active events on free tier)
- Claim community jams to make them official
- Update venue information and upload photos
- View analytics dashboard (Premium)
- Manage your subscription
Managing Your Venue
Adding Manual Events
Not all shows get automatically scraped. Add them manually:
- From your dashboard, click "Add Manual Event"
- Fill in the event details:
- Band name
- Event date and time
- Ticket URL (optional)
- Event description (optional)
- Click "Add Event"
- Your event appears immediately on the map!
Event Limits: Free tier venues can have up to 5 active manual events at a time. Premium venues get unlimited events.
Pro Tip: Add events as soon as they're confirmed to maximize exposure.
Creating Recurring Events
Have a weekly concert series or monthly show? Create a recurring event instead of adding each date individually:
- From your dashboard, click "Add Manual Event"
- Fill in the basic event details (band name, start date, time)
- Check the box "Make this a recurring event"
- Configure the recurrence pattern:
- Pattern: Choose Weekly, Bi-weekly, Monthly, or First/Last [Day] of Month
- Day of Week: Select which day the event occurs
- End Time: When the event typically ends (optional)
- End Date: When the series ends, or leave blank for ongoing
- Click "Add Event"
Examples of recurring events:
- Every Thursday Night: Weekly bluegrass showcase
- First Friday: Monthly featured artist series
- Every Other Saturday: Bi-weekly open stage
Managing recurring events: When you edit or delete a recurring event, it affects the entire series. All future occurrences will be updated or removed.
Updating Venue Information
Keep your venue details accurate:
- Address: Ensure your location is correct for accurate map placement
- Contact Info: Add phone number and website
- Description: Tell fans what makes your venue special
- Photos: Upload profile and gallery images to showcase your space
Managing Events
From your dashboard, you can:
- View All Events: See both scraped and manual events
- Edit Manual Events: Update details or fix mistakes
- Delete Manual Events: Remove cancelled or incorrect events
- Monitor Scraped Events: See what bands are listing at your venue
Note: You can only edit/delete events you manually added. Scraped events are managed by the bands.
Upgrading to Premium
Why Upgrade?
Premium venues get significantly more visibility and insights:
- ⭐ Featured Venue Badge: Stand out with a gold badge on all your event listings
- 📊 Analytics Dashboard: Track views, clicks, and fan engagement in real-time
- 📧 Weekly Email Reports: Automated analytics delivered to your inbox every Monday
- 📰 Priority Newsletter Placement: Your events appear first in weekly newsletters to subscribers
- 🎯 Priority Event Placement: Higher visibility in search results and event lists
- 🚀 Unlimited Events: Add as many manual events as you need (free tier limited to 5)
- 💬 Priority Support: Get help faster when you need it
How to Upgrade
- Log in to your venue dashboard
- Click "Upgrade to Premium"
- Enter your payment information (secure Stripe checkout)
- Complete the purchase ($20/month, cancel anytime)
- Your premium features activate immediately!
Managing Your Subscription
From your dashboard, you can:
- View your current subscription status
- Update payment information
- Cancel your subscription (access continues until period end)
- View billing history
Best Practices for Venues
Keep Events Updated
- Add events as soon as they're confirmed
- Include accurate dates and times
- Add ticket links when available
- Remove or update cancelled events promptly
Optimize Your Listing
- Profile Image: Use a high-quality logo or venue photo
- Description: Highlight your venue's unique features, capacity, amenities
- Contact Info: Make it easy for bands and fans to reach you
- Website Link: Drive traffic to your site for more information
- Gallery Photos: Showcase your space with multiple images
Promote Your Listing
- Share your GrassGigs venue page on social media
- Include your GrassGigs link in email newsletters
- Add a "Find us on GrassGigs" badge to your website
- Encourage bands to list their shows at your venue
Troubleshooting Common Issues
I can't find my venue on the map
Possible reasons:
- Your venue hasn't hosted any bluegrass shows yet
- No bands have listed shows at your venue
- Your venue name might be listed differently
Solution: Contact us at support@grassgigs.com and we'll help get you listed.
The magic link isn't working
Possible reasons:
- Link has expired (24-hour validity)
- Link was already used
- Email was delayed
Solution: Request a new login link from your venue page.
Events aren't showing up
Possible reasons:
- Event date is in the past (we only show upcoming events)
- There was an error during submission
- Event details were incomplete
Solution: Try adding the event again, or contact support if the problem persists.
My venue information is incorrect
Solution: Log in to your dashboard and update your venue details. Changes appear immediately.
Frequently Asked Questions
Do I need to claim my venue?
No, your venue will still appear on GrassGigs even if you don't claim it. However, claiming gives you control over your listing and the ability to add manual events.
Can multiple people manage the same venue?
Currently, each venue has one login link. Share the magic link with team members, or contact us about multi-user access.
What happens if I cancel my premium subscription?
You'll retain premium features until the end of your billing period. After that, your listing reverts to the free tier, but all your events and basic information remain.
Can I get a refund?
We offer refunds within 7 days of purchase if you're not satisfied. Contact support@grassgigs.com.
How do I delete my venue listing?
Contact us at support@grassgigs.com. Note that if bands continue to list shows at your venue, it may reappear.
Can I add events for other venues?
No, you can only manage events for venues you've claimed. Each venue owner manages their own listing.
Analytics & Insights (Premium)
Premium venues get access to valuable analytics:
- Page Views: See how many people visit your venue page
- Event Views: Track which events get the most attention
- Geographic Data: Understand where your audience is coming from
- Trends Over Time: Monitor your venue's growing visibility
Use these insights to:
- Understand which types of shows attract the most interest
- Plan your booking strategy
- Demonstrate value to bands and promoters
- Track the ROI of your GrassGigs presence
Tips for Success
For Small Venues
- Focus on adding every show, even small ones
- Use the free tier to build your presence
- Upgrade to premium when you're ready to invest in marketing
- Engage with the bluegrass community on social media
For Established Venues
- Upgrade to premium immediately for maximum visibility
- Add high-quality photos and a compelling description
- Use analytics to inform your booking decisions
- Promote your GrassGigs listing in all marketing materials
For Festivals
- Add your festival as a venue
- List all performing bands as separate events
- Upgrade to premium for enhanced visibility during festival season
- Share your GrassGigs page to help fans plan their visit
Need Help?
We're here to help you succeed on GrassGigs:
- Email: support@grassgigs.com
- Response time: Usually within 1-2 business days
- What to include: Your venue name, email address, and a description of your question or issue
Ready to Claim Your Venue?
Taking control of your GrassGigs listing is quick and easy. Here's your action plan:
- Find your venue on GrassGigs.com
- Request a login link from your venue page
- Check your email and click the magic link
- Start adding events and managing your listing
- Consider upgrading to premium for enhanced features
Join hundreds of venues already using GrassGigs to reach bluegrass fans. We're excited to help you grow your audience!
See you on the map,
The GrassGigs Team